14-day free trial
ClusterBox — The Next Seller They Trust
A social-commerce communication and sales platform that brings WhatsApp, social channels, and eventually website chat into one place, while helping businesses actually convert conversations into sales.
Download the app
ClusterBox is a mobile-first SaaS platform built for small merchants who sell through social media 
Instead of juggling multiple apps 
and spreadsheets, you can now manage every part of your sales process from a single dashboard 
from messages and payments to deliveries and bookings 
All Your Sales Tools — Unified and Simplified
Unified Multichannel Inbox
Manage all customer chats from Instagram, Facebook Messenger, and WhatsApp in one place. No switching tabs or losing messages.
Leverage automation to Convert chats into orders or bookings in ≤ 5 taps- View message history and payment status instantly
- Assign chats to teammates for faster replies
- Auto-tag VIP or repeat customers
Smart Customer Profiles
Every interaction and transaction, organized automatically in one timeline for each customer.
- Centralized view of messages, orders, and payments
- Tags for segments (VIP, At-risk, New)
- Quick filters by purchase history or location
- Notes and internal comments for your team
Flexible Payment Options
Offer customers convenient ways to pay that match your workflow.
- Full upfront, cash-on-delivery, or deposit + balance
- Auto-calculate remaining balances and due dates
- Send secure pay links or mark manual cash payments
- Real-time payment status and receipts
What you get on day one
Channels in one inbox — WhatsApp, Instagram and Facebook
M-Pesa rails supported — Daraja and Kopokopo
Platforms — iOS, Android and web
Free trial, no card required
Find the Right Plan
Choose a plan that fits your needs: from core to scale.
| Features | Solo | Team | Business |
|---|---|---|---|
| Seats | 3 users | 4 users | 9 users |
| Monthly credits | 1,000 | 2,000 | 3,000 |
| Monthly contacts | 10 | 100 | 200 |
| CRM & Inbox |  | | |
| Automation tools | — | | |
| Advanced analytics | — | — | |
| Multi-seat management | — | — | |
Simple Plans That Scale with You
Solo
Everything you need to manage customer conversations from one place.
- 3 Team Members
- 3,000 Monthly Active Contacts
- Unified Inbox
- Customer CRM
- Order Management
- Calendar
- Customer Notes & Activity History
- Business Dashboard
- Mobile App Access
- Email Support
Ideal for: Small retailers, service businesses, and solo entrepreneurs.
Team
Everything in Solo, plus tools that help your team collaborate, stay accountable and respond faster.
- 7 Team Members
- 12,000 Monthly Active Contacts
- Everything in Solo
- Priority Support
- Faster Response Times
Ideal for: Growing online stores, agencies, and multi-agent teams.
Business
Everything in Team, plus advanced tools for managing larger teams, locations and customer operations.
- 10 Team Members
- 40,000 Monthly Active Contacts
- Everything in Team
- Dedicated Onboarding Assistance
- Dedicated Merchant Success Manager
Ideal for: Established retailers, distributors, and high-volume businesses.
Enterprise
For organizations requiring custom deployment and integrations.
- Custom Team Limits
- Custom Contact Volumes
- Dedicated Account Manager
- API Access (Coming Soon)
- Custom Integrations (Coming Soon)
- SLA Support
- Tailored Onboarding
All prices exclude applicable taxes. Taxes may apply depending on your country, billing address, and local regulations.
Ready To Stop Losing DMs?
Your customers are already messaging you. Let ClusterBox help you reply faster, sell smarter, and never miss a deal again.
Instead of juggling multiple apps 
and spreadsheets, you can now manage every part of your sales process from a single dashboard 
from messages and payments to deliveries and bookings 
