ClusterBox is a mobile-first SaaS platform built for merchants who sell through social media 
Instead of juggling multiple apps 
and spreadsheets, you can now manage every part of your sales process from a single dashboard 
from messages and payments to deliveries and bookings 
All Your Sales Tools — Unified and Simplified
Unified Multichannel Inbox
Manage all customer chats from Instagram, Facebook Messenger, and WhatsApp in one place. No switching tabs or losing messages.
- Leverage automation to convert chats into orders or bookings in ≤ 5 taps
- View message history and payment status instantly
- Assign chats to teammates for faster replies
- Auto-tag VIP or repeat customers
Smart Customer Profiles
Every interaction and transaction, organized automatically in one timeline for each customer.
- Centralized view of messages, orders, and payments
- Tags for segments (VIP, At-risk, New)
- Quick filters by purchase history or location
- Notes and internal comments for your team
Flexible Payment Options
Offer customers convenient ways to pay that match your workflow.
- Full upfront, cash-on-delivery, or deposit + balance
- Auto-calculate remaining balances and due dates
- Send secure pay links or mark manual cash payments
- Real-time payment status and receipts
ClusterBox Corporate: The Operating System for Multi-Branch Commerce
Expanding beyond a single location? ClusterBox Corporate equips growing retail chains, franchise operators, and restaurant groups with a unified executive cockpit to oversee all outlets without operational chaos.
Multi-Branch Portfolio Control
Oversee all store branches, cloud kitchens, and franchise locations from one master console. Switch branches in a single click or view aggregate group metrics.
Branch-Level Payment Routing
Connect independent M-Pesa Tills, Paybills, Paystack, or Stripe accounts to specific branches. Payments automatically settle to the fulfilling store with zero bookkeeping confusion.
Consolidated Cross-Branch Analytics
Real-time visibility into group GMV, branch-by-branch order throughput, peak shopping hours, and channel performance across WhatsApp, Instagram, and web orders.
Enterprise Roles & Access Controls
Safeguard financial figures with granular RBAC. Assign Corporate Admins, Regional Area Managers, and Branch Operators with strict store-level permissions and audit logs.
How Corporate elevates multi-location operations
When your business grows from one storefront to two, ten, or thirty branches, managing customers through individual tenant accounts leads to communication silos and financial discrepancies.
Join the Corporate Waitlist
Enter your work email to receive early access invites, platform demos, and notifications the moment registration opens.
What you get on day one
Channels in one inbox — WhatsApp, Instagram and Facebook
M-Pesa rails supported — Daraja and Kopokopo
Platforms — iOS, Android and web
Contacts a month on the Free plan, no card required
Simple Plans That Scale with You
Free
Run your inbox and take orders. No card required.
- 1 Team Member
- 1 Channel
- 25 Monthly Active Contacts
- Unified Inbox
- Manual Orders & Bookings
- Calendar
- Customer 360° View
- Mark Cash Payments
- Owner Role Access
Ideal for: Solo operators trying ClusterBox before adding a card.
Pro
For businesses getting paid through their conversations.
- 3 Team Members
- 3 Channels
- 3,000 Monthly Active Contacts
- Everything in Free
- Payment Workflows & Pay Links
- M-Pesa STK Push Payments
- Invoices & Refunds
- Services Catalog
- Deliveries & Rider Links
- Automated Status Templates
- Dashboard Reports
Ideal for: Small businesses ready to take payments through their conversations.
Team
For teams where more than one person answers customers.
- 10 Team Members
- 10 Channels
- 12,000 Monthly Active Contacts
- Everything in Pro
- Assignment, Notes & @mentions
- Manager & Agent Roles
- Team Assignment & Staff Management
- Presence & Soft-lock
- Analytics by Channel
- Priority Support
Ideal for: Growing teams where more than one person answers customers.
Enterprise
For organizations requiring custom deployment and integrations.
- Custom Team Limits
- Custom Contact Volumes
- Dedicated Account Manager
- Multi-Branch Corporate Suite (Coming Soon)
- API Access (Coming Soon)
- Custom Integrations (Coming Soon)
- SLA Support
- Tailored Onboarding
All prices exclude applicable taxes. Taxes may apply depending on your country, billing address, and local regulations. KES prices are billed in shillings by Paystack.
Ready To Stop Losing DMs?
Your customers are already messaging you. Let ClusterBox help you reply faster, sell smarter, and never miss a deal again.
