Pricing that grows with your conversations
Plans include template credits for status messages (like “Order confirmed”). Buy extra credits anytime on the web.
Solo
Everything you need to manage customer conversations from one place.
3 Team Members- 3,000 Monthly Active Contacts
- Unified Inbox
- Customer CRM
- Order Management
- Calendar
- Customer Notes & Activity History
- Business Dashboard
- Mobile App Access
- Email Support
Ideal for: Small retailers, service businesses, and solo entrepreneurs.
Team
Everything in Solo, plus tools that help your team collaborate, stay accountable and respond faster.
- 7 Team Members
- 12,000 Monthly Active Contacts
- Everything in Solo
- Priority Support
- Faster Response Times
Ideal for: Growing online stores, agencies, and multi-agent teams.
Business
Everything in Team, plus advanced tools for managing larger teams, locations and customer operations.
- 10 Team Members
- 40,000 Monthly Active Contacts
- Everything in Team
- Dedicated Onboarding Assistance
- Dedicated Merchant Success Manager
Ideal for: Established retailers, distributors, and high-volume businesses.
Enterprise
For organizations requiring custom deployment and integrations.
- Custom Team Limits
- Custom Contact Volumes
- Dedicated Account Manager
- API Access (Coming Soon)
- Custom Integrations (Coming Soon)
- SLA Support
- Tailored Onboarding
All prices exclude applicable taxes. Taxes may apply depending on your country, billing address, and local regulations.
Find the Right Plan
Choose a plan that fits your needs: from core to scale.
| Features | Solo | Team | Business |
|---|---|---|---|
| Seats | 3 users | 4 users | 9 users |
| Monthly credits | 1,000 | 2,000 | 3,000 |
| Monthly contacts | 10 | 100 | 200 |
| CRM & Inbox | | | |
| Automation tools | — | | |
| Advanced analytics | — | — | |
| Multi-seat management | — | — | |
Transparent pricing. No surprises.
Everything is clearly documented. You know exactly what you're paying for and when.
No hidden fees
Your plan price is your plan price. No setup costs, no surprise invoices.
Credits roll over
Unused template credits roll over to the next billing cycle (up to 2× your monthly bundle).
Cancel anytime
No long-term contracts. Cancel before your next billing cycle with no penalties.
Frequently Asked Questions
What are message credits?
Message credits are used for outbound template messages (like order confirmations). Each plan includes a monthly credit bundle, and you can buy more anytime.
What happens if I exceed my monthly contacts?
Can I switch plans mid-cycle?
Is there a free trial?
Do you offer refunds?
Ready To Turn DMs Into Revenue?
Your customers are already messaging you. Let ClusterBox help you reply faster, sell smarter, and never miss a deal again.
